Privacy Policy

1. Introduction

1.1 Security is important to GC Collective, and we are committed to safeguarding the privacy of our visitors by respecting the confidentiality of any personal information provided to us through this website. This policy will explain how we treat your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Personal Information Collection

2.1 We may collect, store, and use information provided by you:

(a) Information related to any purchase of our goods and services, such as card details, name, email address, telephone number, and address provided by you on our website.

(b) Information that you provide to us for the purpose of subscribing to our updates and newsletters (including your name, telephone number, and email).

(c) Any other personal information that you voluntarily provide to us.

3. Using Personal Information

3.1 Personal information provided to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 We may use your personal information to:

(a) Personalize our website for you.

(b) Provide you with the services offered on our website.

(c) Send you marketing communications, collaterals, and updates related to our business that we believe you might be interested in or have agreed to receive.

(d) Deliver the goods or services that you have purchased.

(e) Send you statements, invoices, reminders, and delivery orders.

(f) Address any inquiries or complaints made by you relating to our business or website.

3.3 If you submit any personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

3.4 We will not, without your express consent, supply your personal information to any third party for the purposes of their or any other third party's direct marketing.

3.5 All financial transactions on our website are handled through our payment service providers. We will share information with our payment service providers only to the extent necessary for processing payments you make via our website, refunding such payments, and addressing complaints and queries related to such payments and refunds.

4. Disclosing Personal Information

4.1 We may disclose your personal information:

(a) To the extent that we are required to do so by law.

(b) In connection with any ongoing or prospective legal proceedings.

(c) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such a court or authority would be reasonably likely to order disclosure of that personal information.

4.2 Except as provided in this policy, we will not disclose any of your personal information to third parties apart from where it is needed to provide a service to you, including setting up the delivery of parcels to you.

5. Amendments

5.1 We may update this policy from time to time by publishing a new version on our website.

5.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

5.3 We may notify you of changes to this policy via email or any other means that can reach you.

6. Customer Rights

6.1 You may instruct us to provide you with or remove any personal information we hold about you.

6.2 We may withhold personal information that you request to the extent permitted by law.

6.3 You may instruct us at any time not to process your personal information for marketing purposes.

6.4 Please let us know if there is a need for correction or an update of personal information that we hold about you.

7. Third-Party Websites

7.1 Our website includes hyperlinks to, and details of, third-party websites.

7.2 We have no control over and are not responsible for the privacy policies and practices of third parties.

8. Cookies

8.1 Our website uses cookies.

8.2 The website uses session cookies, which will expire at the end of your session (when the website is closed).

8.3 On our website, we may use cookies for administrative purposes, such as recommending products or services that we think may interest you. However, our cookies will not contain any information that will enable anyone to contact you via telephone, email address, or any other means. If you are uncomfortable with the use of cookie technology on our website, you may wish to set your browser to refuse cookies.

9. Our Details

9.1 This website is owned and operated by GC Collective.

9.2 We are registered in Malaysia, Singapore, and Indonesia.

9.3 You can contact us through any method provided on our website, such as:

(a) By post, using the postal address provided.

(b) Using the contact/enquiry form on our website.

(c) By telephone, using the number provided on our website.

(d) By email, at the address provided on our website or at admin@gccollective.id .